Delete your account and data

Option 1, From inside the app (fastest)

1. Open Demostra.
2. Go to the Settings tab.
3. Tap Delete account.
4. Confirm in the dialog that appears.

Deletion happens immediately; no further approval is needed.

Option 2, Without installing the app

If you have removed the app or cannot access it, email info@demostra.app with the subject “Account deletion request” from your account's email address.

• Send it from the address your account is registered to, this is how we verify identity.
• Deletion from inside the app is immediate, there is nothing to wait for.
• Email requests are concluded within 30 days at the latest (Art. 13 KVKK); in practice it is far quicker.
• You receive confirmation at the same address once deletion is complete.

Data that is deleted

When your account is deleted, all of the following go permanently:

• Name, email and account details
• Speech transcripts, summaries and explanations
• Your goals, topics and study material
• Your check-in and reinforcement answers and their outcomes
• Study durations and focus session records
• Spoken interview practice records
• Friend connections, nudges and paired-case answers
• Space memberships and your session participation data
• Weekly AI narratives, preferences and colour choices
• If you opted in: your dictation correction contributions

Data that is not deleted

• Other people's own records. A friend's own study time belongs to them and is not deleted; your name does not appear in those records.
• Space history. The session history of a space you joined stays with the space; your row and your numbers are withdrawn.
• Traces at the AI provider. Text sent for assessment is subject to the provider's own retention period; it is deleted from our database. Details: Privacy Notice.
• We hold no payment records. Paid subscriptions are billed through the Apple App Store and Google Play; purchase and payment records stay with those stores under their own retention policies. Demostra issues no invoice to you, never sees card details and keeps no payment record.

Delete only part of your data, without deleting your account

You do not have to delete your account to delete data. Two routes:

• Shared dictation corrections. Open Demostra, go to Settings → Dictation data sharing and turn it off. Every correction you contributed before is deleted at that moment, not just future ones. A withdrawal that leaves the old data behind would not be a withdrawal.
• Anything else. Email info@demostra.app from your account's address with the subject “Data deletion request” and name what you want deleted (your notes, your goals, your study records). We verify identity through the address the account is registered to.

In-app deletion is immediate. Email requests are concluded within 30 days at the latest (Art. 13 KVKK) and confirmed at the same address. What stays after a deletion request is the same as the list above: other people's own records, a space's session history, and text already sent to the AI provider, which is subject to that provider's own retention period.

Before you delete: download your data

Deletion cannot be undone. If you want to keep your records, download them first: Settings → My data → “Download my data”. You get everything in machine-readable JSON.

Remember to cancel your subscription too

Deleting your account does not cancel your subscription, the subscription is managed by Apple or Google. To cancel, go to your store account's subscription settings on your phone.

Contact

info@demostra.app · Privacy Notice · Terms of Service · Refund policy